Pre Opening General Manager for the owners of a new 5 star Business Hotel in Western Africa: manuals, controls, marketing & sales, design, PMS system selection, purchasing, HR selection, hands on training, etc. Opened on 15/06/2013 All pre opening purchases for the Operations of the hotel; hiring expats and all local staff; hands on training of all local reception staff; research and contracting of all suppliers; producing of policies and procedures; contracting of all external services; official pre-opening with the First Lady and Minister of Tourism; main contact with the authorities; opening of the hotel with 50% of occupancy (in a down market) and average room rate of 145€ a night.

consulting for a Company with some hotels and 1 Incoming Tour Operator: Set up of Budget Format for all hotels with the ensuing Operational Controls, Cost Controls, Service Standards, Cash Flow and Cash Flow controls & banking controls, etc.

The Team improved GOP from 5% to 20% and repositioned a 22 year old, neglected resort to be attractive for the international tour operators and with training & coaching got it from place 35 in Tripadvisor to 22.

 10/2009 – 12/2009: investment, refurbishing, menu engineering and staff training for the owners of a luxury boutique hotel in the Philippines.  01/2009 – 08/2009: Opening GM/Consultant with RIU Hotels & Resorts with a private owner in Hammamet, Tunisia; 5 star, 480 rooms, 4 restaurants, 5 bars  12/2007 – 12/2008: • Consultant General Manager in Baku, Azerbaijan, of a 5 star + de luxe Boutique City Hotel of 61 suites and rooms, 6000 m2 health centre, 5 conferences rooms, 4 bars and 3 restaurants • Consultant for the opening of a 5 star de luxe Boutique Resort 220 km away.. This Resort was 5 km from the Russian Border, with very local amenities and the opening, hiring & amenities contracting process was very demanding, though interesting. • Increased health centre membership and revenue with 15%, which led to a 5% measurable increase in the room and FB revenue • Hosted President of Turkey • Hosted Pre Olympic Women Hockey Tournament  09/2007 – 12/2007: consultant General Manager for a local owner in Douala, Cameroon. Boutique Business hotel: training of all departments, set up of FB departments for Restaurant, Terrace and MICE; menu engineering after opening and trials and business development (helped in the design of serviced apartments)  02/2007 – 09/2007: Consultant / interim General Manager for a 5 star All Inclusive Resort in Jamaica, Gran Bahia Principe Runaway Bay, 680 rooms, 5 restaurants, bars, conference rooms. (GM was ill and had to go back to Belgium for treatment)  02/2006 – 02/2007: Consultant General Manager of Le Royal Hammamet, 5 star de luxe Conference Resort in Hammamet, Tunisia & Le Royal Menzah, Tangiers, Morocco • 256 rooms & suites Beach Resort & 150 City Boutique Hotel • 4 restaurants and bars & 3 restaurants and bars • Conference centre with capacity up to 2500 pax • Tangiers: Got 578.000 USD of more than 720 days out standing receivables paid • Tangiers: Reorganized the Spa to work to its full capacity with 20% raise in income and membership • Tangiers: Hosted King of Sweden and Crown Prince of Luxembourg • Hammamet: got all the European Tour Operators back into the hotel

Managing Director for a mega All Inclusive Resort Cuba (Total of 690 rooms, suites & villas) – EL SENADOR, Cayo Coco, Cuba. o consisting of : 72 five star de luxe villas, 262 five star Suites resort, 356 de-luxe rooms in a 4.5 star resort o 11 restaurants and 10 bars • Revenues raised from 12.000.000 USD in 2003 to 16.000.000 in 2005 • The Team improved the GOP from a loss the year before my arrival to 30% (reaching 4.200.000 USD in 2005), • Thanks to training & coaching in multi-tasking reduced staffing from 565 on my arrival to 515 • Was in 2005 the only hotel in Cuba who raised its prices (for 2006) and was able to get guaranteed contracts with the tour operators for a value of 24.500.000 USD;

• 5 star de luxe (one of the top 3 hotels in Tunisia) all suites Boutique Resort, • 208 All Suites Resort, 3 conference rooms, 4 restaurants, 3 bars, big spa, which in the winter was responsible for 25% of the bookings (due to targeted marketing and sales strategies) • Raised the quality of Spa services and treatments to have the room occupancy go up by 30% during the “dead” winter months. • Guest satisfaction Indexed went up with 25% • Thanks to training & coaching, staffing levels went down from 215 to 185

• 10 hotels (9 franchise): Operations, Sales and Marketing of the 10 different products, • Total of 5000 rooms. Brought the Spanish Tour Operators for the first time to Tunisia

Regional Manager in charge of 2 hotels • The only 5 star of the country, The Kairaba Beach Hotel, City Resort of 150 rooms and suites, 8 conferences rooms, 3 bars, 4 restaurants. After a change in the market segmentation and sales strategies was able to get back to a 65% business and corporate market and 35% of leisure, with a 15% of GOP increase • Change a 25 year old 2 star into a 3 star All Inclusive • Had to leave due to double lung infection • • Made a purchasing contract with which we lowered our general cost with about 235.000 USD in 5 months, (about 2 USD per bednight!) • Hosted the Signing of the Peace Accord in Sierra Leone

EL GOUNA MOEVENPICK RESORT. • 5 star, 303 rooms and suites, • 3 conference rooms 3 bars, 4 restaurants. • Was let go after the Luxor attack left the hotels without clients and cash flow

General Manager of the J.B. Hotel in Hat Yai, Southern Thailand, (Managed by what is now Six Senses) o 5 star +, city hotel, o 432 rooms and suites, 15 conference rooms and banqueting facilities, 3 bars, 4 restaurants.

General Manager of 2 hotels in Havana, Cuba. Hotel Complex Iberostar Neptuno-Triton: 2 four star city hotels. 532 rooms and suites, 10 F&B outlets; In charge during full capital renovation of one of the hotels

Bali-Indonesia. General of 2 resorts • MIRAGE BALI Resort - 4 star + Boutique de luxe, 100 rooms, 3 restaurants and 3 bars • GRAND MIRAGE BALI Resort. 5 star + de luxe 312 rooms, 3 restaurants and 4 bars, Thalassa therapy centre. In charge during the construction, pre opening and opening

Mathematics, Mathematics